Management Information System

A Management Information System (MIS) converts data from INTERNAL AND international SOURCES into information in an APPROPRIATE FORM to managers at incompatible LEVELS in an brass instrument to enable them to make effective DECISIONS or to MONITOR/CONTROL the performance of their employees.

Information comes from internal and external sources. essential information includes data from transaction processing. External information includes food market research, intelligence gathering about the activities of competitors, information about companionable trends, economic factors, government legislation, and so on. This information sess be obtained by interpersonal networking, the media or by industrial espionage. In some large organisations, a whole department can buoy exist to gather external information. An important feature of the MIS get out be to put this information into a form that is practicable by the managers.

The traditional information flow in an organisation is through notice boards, newsletters and memos. Technological systems include Email, Intranets, collaboration softw ar system e.g. Lotus Notes and computer databases.

The traditional functions of managers are planning, organising (resources, space and equipment), coordinating, termination making and controlling (monitoring and supervising the activities of others.

Decisions can be organize or unstructured. Structured decisions are those for which there is an established procedure to be followed e.g. there may be a disciplinary and appeals procedure if an employee is to be fired.



Structured decisions are usually those that are routine and repetitive. Unstructured decisions are those that require some score of insight and judgement. For example, should we try to increase the number of customers who hold a store card. Unstructured decisions are often interpreted over a period of time and a MIS can help by providing quick high-quality information.

An MIS is not just utilise by managers. They can be used by anyone who need adepty to:

Plan

Organise

Make decisions

Forecast

Control

Co-ordinate

Strategic Information - Senior managers...

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